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<h1>Official Policies</h1>
<p class="note">Bold & Energetic. Built to look official and protect your store and customers.</p>
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<h2>Shipping Policy</h2>
<p>We ship fast and reliable—because your time matters. Here’s how we get your order to you, smoothly and on time.</p>
<ul>
<li>Processing time: All orders are processed within 1–2 business days.</li>
<li>Delivery times:
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<li>Domestic (within the United States): typically 3–5 business days after the order ships.</li>
<li>International: 7–21 business days, depending on destination and customs.</li>
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<li>Shipping rates:
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<li>Free standard shipping on orders over $50 (Domestic).</li>
<li>Flat-rate options available for all other orders.</li>
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<li>Carriers: We use trusted carriers (USPS, UPS, FedEx, and regional partners) to ensure timely delivery.</li>
<li>Tracking: You’ll receive a tracking number by email as soon as your order ships.</li>
<li>Delays and issues: If a shipment is delayed or missing, contact us at <strong>tomsena32@gmail.com</strong> and we’ll fix it FAST.</li>
<li>International duties/taxes: Customer is responsible for any duties/taxes assessed by local customs.</li>
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<h2>Refund & Return Policy</h2>
<p>We stand behind every piece we make. If you’re not completely in love, we’ve got you covered with a simple, fair return process.</p>
<ul>
<li>Return window: 30 days from the delivery date.</li>
<li>Eligibility: Items must be unused, unworn, with original tags, and in original packaging. Final-sale items may be excluded.</li>
<li>How to start a return: Contact us at <strong>tomsena32@gmail.com</strong> to receive a Return Merchandise Authorization (RMA).</li>
<li>Return shipping: Buyer pays return shipping unless the item arrived damaged or defective.</li>
<li>Refunds: Original payment method will be refunded within 5–7 business days after the returned item is received and inspected.</li>
<li>Exceptions: Gift cards, downloadable products, and items marked as final sale are not eligible for return.</li>
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<h2>Terms of Service</h2>
<p>Welcome to Pro Shop. By accessing or using our site, you agree to these Terms of Service. If you don’t agree, please don’t use the site.</p>
<ul>
<li>Eligibility: You must be at least 18 years old to use our site and make purchases.</li>
<li>Account: You may create an account to streamline orders. You’re responsible for maintaining the confidentiality of your login information.</li>
<li>Accuracy of information: Prices and product descriptions are subject to change without notice. We strive for accuracy, but errors can occur.</li>
<li>Privacy: Our Privacy Policy governs how we collect and use your data. By using our site, you consent to our data practices.</li>
<li>Intellectual property: All content on the site is owned by Pro Shop or licensed to us. Reproduction without permission is prohibited.</li>
<li>Limitation of liability: To the extent permitted by law, we’re not liable for incidental or consequential damages arising from your use of the site or products.</li>
<li>Governing law: These Terms are governed by the laws of the State of California, without regard to its conflict of laws rules.</li>
<li>Disputes: Any disputes will be resolved in the appropriate state or federal courts located in California.</li>
<li>Modifications: We may update these Terms from time to time. Your continued use of the site after changes constitutes acceptance of the updated terms.</li>
<li>Contact: If you have questions about these Terms, email <strong>tomsena32@gmail.com</strong>.</li>
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<p>If you need to reach us quickly, email: <a href="mailto:tomsena32@gmail.com">tomsena32@gmail.com</a></p>
<p>Policies last updated: [Date]</p>
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